ak70 Privacy Policy

1. Who We Are

ak70 operates the online casino and sports betting platform accessible at https://ak70.io (the "Platform"). For the purposes of this Privacy Policy, ak70 acts as the data controller in respect of the personal information collected from players based in Bangladesh and elsewhere who access the Platform.

We are committed to protecting the privacy and security of all individuals who interact with the ak70 Platform. This Privacy Policy sets out the basis on which we collect, use, store, and share personal data, and the rights available to you in relation to that data. If you have questions about any aspect of this policy, please contact our support team via live chat or at [email protected].

2. Information We Collect

2.1 Registration Information

When you create an ak70 account, we collect the following information:

• Full legal name (as it appears on your government-issued identity document);
• Date of birth (to verify you are 21 years of age or older);
• Residential address, including city, district, and postal code;
• Email address and mobile phone number;
• Username and hashed password (we never store your password in plain text).

2.2 Identity Verification Documents

To comply with our know-your-customer (KYC) obligations and to protect against fraud and money laundering, we may request copies of:

• National Identity Card (NID) or passport;
• Proof of address (utility bill, bank statement, or official correspondence dated within 90 days);
• Evidence of payment method ownership (screenshot of registered bKash, Nagad, or Rocket account).

These documents are processed and stored securely. They are used solely for identity verification purposes and are not shared with third parties except where required by applicable law or fraud-prevention services.

2.3 Financial Transaction Data

When you make deposits or request withdrawals, we record transaction details including the payment method used, transaction reference numbers, amounts in Bangladeshi Taka (৳), timestamps, and transaction status. ak70 does not store full bank account numbers, card numbers, or mobile banking PINs. Payment processing is handled by our approved payment partners using encrypted, tokenised systems.

2.4 Gaming and Betting Activity

We record details of your activity on the ak70 Platform, including games played, bets placed, bet amounts, outcomes, session duration, and game-type preferences. This data is used to provide the service, resolve disputes, detect fraud, and fulfil responsible gaming obligations.

2.5 Technical and Device Data

When you access the ak70 Platform, we automatically collect certain technical information, including:

• IP address and approximate geographic location;
• Device type, operating system, and browser version;
• Session timestamps and page-visit logs;
• Referring URL (the website you visited immediately before ak70).

This data is used for security monitoring, fraud detection, platform performance optimisation, and analytical purposes.

2.6 Communications Data

If you contact ak70 support via live chat, email, or any other channel, we retain records of those communications, including the content of messages, timestamps, and any documents or screenshots shared. These records are kept to resolve ongoing queries, improve service quality, and maintain an audit trail where required.

3. How We Use Your Information

ak70 uses the personal information we collect for the following purposes:

Purpose	Data Used
Account creation and management	Registration information, identity documents
Age and identity verification (KYC)	Date of birth, NID/passport, proof of address
Processing deposits and withdrawals	Financial transaction data, payment method details
Fraud prevention and security monitoring	Device data, IP address, transaction patterns, gaming activity
Responsible gaming monitoring	Gaming activity, session data, deposit and withdrawal history
Customer support	Communications data, account information
Platform analytics and improvement	Technical/device data, gaming activity (anonymised where possible)
Marketing communications (opt-in only)	Email address, mobile number, game preferences

We do not use your personal data to make fully automated decisions that produce significant legal effects on you without human review. Where automated systems flag an account for investigation, a qualified member of our compliance team reviews the case before any action is taken.

4. Legal Basis for Processing

ak70 processes personal data only where a lawful basis exists to do so. The applicable legal bases for our processing activities are as follows:

• Contractual necessity: Processing required to fulfil our obligations to you as a registered player, including account management, payment processing, and service delivery;
• Legal obligation: Processing required to comply with applicable laws, including KYC/AML obligations and fraud-prevention requirements;
• Legitimate interests: Processing carried out for fraud prevention, security monitoring, platform analytics, and service improvement, where those interests are not overridden by your rights and freedoms;
• Consent: Processing carried out on the basis of your freely given, specific, and informed consent — primarily for marketing communications. You may withdraw consent at any time without affecting the lawfulness of processing that occurred before withdrawal.

5. Sharing Your Information

5.1 Payment Partners

To process deposits and withdrawals, we share limited transaction information with our approved payment partners, including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These partners receive only the information necessary to complete the specific transaction and are contractually obligated to process it securely and in accordance with applicable data protection requirements.

5.2 Identity Verification Services

Where automated KYC checks are carried out, we may share identity document data with certified third-party verification service providers. These providers operate under strict data processing agreements with ak70 and may not use the data for any purpose other than performing the requested verification.

5.3 Game Content Providers

Games on the ak70 Platform are supplied by third-party providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi, among others. These providers may receive anonymised or pseudonymised session data for the purpose of game delivery and RNG certification. They do not receive your full name, contact details, or financial information.

5.4 Legal and Regulatory Disclosure

ak70 may disclose personal data to law enforcement agencies, regulatory authorities, or other government bodies where required to do so by applicable law, court order, or binding regulatory directive. We will notify you of such disclosure where we are legally permitted to do so.

5.5 No Commercial Data Sales

ak70 does not sell, rent, or otherwise transfer personal data to third parties for their own commercial or marketing purposes. Any sharing of personal data is limited to the purposes described in this section and is governed by appropriate contractual safeguards.

6. Cookies and Tracking Technologies

6.1 What Are Cookies

Cookies are small text files placed on your device when you visit a website. ak70 uses cookies and similar tracking technologies (including local storage and session tokens) to operate the Platform, maintain your login session, and collect anonymised analytics data about how the Platform is used.

6.2 Types of Cookies We Use

• Essential cookies: Required for the Platform to function. These include session authentication tokens and security cookies. You cannot opt out of essential cookies while using the Platform;
• Analytics cookies: Used to understand how players navigate the Platform so we can identify areas for improvement. Data collected is aggregated and anonymised;
• Preference cookies: Used to remember your settings and preferences (such as preferred language and display options) across sessions.

ak70 does not use third-party advertising cookies or behavioural targeting cookies. We do not participate in cross-site tracking programmes.

6.3 Managing Cookies

You can manage or disable non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the ak70 Platform, including the ability to maintain a logged-in session. Instructions for managing cookies in the most common browsers are available from the browser's official help documentation.

7. Data Retention

ak70 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable legal, regulatory, or contractual obligations. The following general retention periods apply:

• Account and registration data: Retained for the duration of your account and for a period of 5 years following permanent account closure;
• Identity verification documents: Retained for a minimum of 5 years from the date of verification, in line with standard AML record-keeping requirements;
• Financial transaction records: Retained for 7 years from the date of the transaction;
• Gaming activity logs: Retained for 3 years from the date of the relevant activity;
• Customer support communications: Retained for 2 years from the date of the last communication in the relevant support thread.

Where data is no longer required, it is securely deleted or anonymised so that it can no longer be associated with an individual player.

8. Security Measures

ak70 implements a range of technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between players and the ak70 Platform;
• Encryption of sensitive data fields (including password hashes and identity document images) at rest using industry-standard algorithms;
• Role-based access controls limiting staff access to personal data on a strict need-to-know basis;
• Regular internal security audits and vulnerability assessments;
• Two-factor authentication requirements for all staff accounts with access to player data;
• Automated monitoring for unusual login attempts, suspicious transaction patterns, and potential account takeover activity.

Despite these measures, no online platform can guarantee absolute security. In the event of a data breach that is likely to result in a risk to your rights and freedoms, ak70 will notify affected players without undue delay and will take immediate steps to contain and remediate the breach.

9. Your Rights

Subject to applicable law, you have the following rights in relation to the personal data ak70 holds about you:

• Right of access: You may request a copy of the personal data ak70 holds about you at any time;
• Right to rectification: You may request correction of any inaccurate or incomplete personal data;
• Right to erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to ak70's legal retention obligations;
• Right to restriction: You may request that ak70 restrict processing of your personal data in certain circumstances (for example, while a disputed accuracy claim is being investigated);
• Right to data portability: Where processing is based on consent or contractual necessity, you may request that ak70 provide your personal data in a structured, commonly used, machine-readable format;
• Right to withdraw consent: Where processing is based on consent (primarily marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing.

To exercise any of the above rights, contact the ak70 support team via live chat or send a written request to [email protected]. We will respond to verified data rights requests within 30 days of receipt. We may request proof of identity before acting on a data rights request to ensure we do not disclose personal data to an unauthorised person.

10. Children and Minors

The ak70 Platform is strictly for adults aged 21 and above. ak70 does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been submitted by or on behalf of a person under 21, we will close the relevant account, return any deposited funds to the source payment method, and permanently delete the associated personal data from our systems without undue delay.

If you are a parent or guardian and believe that a person under 21 in your care has registered an account on the ak70 Platform, please contact our support team immediately via live chat.

11. Third-Party Links

The ak70 Platform may contain references to third-party services such as payment gateways, game providers, or identity verification tools. This Privacy Policy applies only to data processed by ak70 directly. Third-party services are governed by their own privacy policies, and ak70 accepts no responsibility for the privacy practices of those third parties. We encourage you to review the privacy policy of any third-party service you interact with via the ak70 Platform.

12. Marketing Communications

ak70 may send you promotional emails, SMS messages, or in-platform notifications about bonuses, new games, tournaments, and special events — but only where you have expressly opted in to receive such communications during registration or through your account settings. Every marketing message sent by ak70 includes a clear opt-out mechanism. You may also update your communication preferences at any time from within your account settings panel or by contacting support directly.

ak70 does not engage in unsolicited bulk marketing (spam). If you receive an unexpected communication claiming to be from ak70, do not click any links and report it to our support team immediately, as it may be a phishing attempt by an unauthorised third party.

13. Changes to This Policy

ak70 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform functionality. Where a material change is made to this policy, we will notify registered players via email or an in-platform notification at least 7 days before the change takes effect. The effective date shown at the top of this document will be updated each time a material revision is published.

Continued use of the ak70 Platform after the effective date of any amendment to this Privacy Policy constitutes your acceptance of the revised policy. We encourage you to review this page periodically to stay informed of how ak70 handles your personal data.

14. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or to the personal data ak70 holds about you, please contact us through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the ak70 Platform — the fastest way to reach our team
• Email: [email protected] — responses within 2 hours during Bangladesh Standard Time (BST, UTC+6) business hours

Please note that email addresses listed above are displayed as plain text for reference only and are not clickable links. We aim to acknowledge all data-related enquiries within 24 hours and to resolve them fully within 30 days of receipt.